Privacy Policy

Last Updated: August 2026
Form Feast (“we”, “us”, “our”) operates the website https://www.formfeast.com (the “Site”). This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or send us business inquiries. This policy complies with the GDPR for visitors from the European Union.

  1. Information We Collect
    We may collect the following personal data when you contact us, submit inquiries or browse our site:
    Full company name, contact person name
    Email address, WhatsApp / phone number
    Company address, country
    Inquiry content about ceramic product customization, MOQ, quotation, OEM & ODM service
    Automatically collected data: IP address, browser type, device information, pages you viewed, access time (via cookies or server logs)
    We will NOT collect sensitive personal data such as ID numbers, payment card information unless we have your explicit written agreement.
  2. How We Use Your Information
    We use collected information only for legitimate business purposes:
    Reply your product quotation, OEM customization and wholesale consultation
    Send business follow-up emails related to your inquiry
    Improve our website display, product catalog and customer service
    Comply with legal requirements, dispute handling and official compliance checks
    We will never sell, rent or share your personal data to third-party marketing companies. We only share data when required by law or necessary to complete your order (such as cooperating freight forwarders, with strict data protection agreements).
  3. Data Storage
    Your business contact information will be stored only as long as we maintain business communication, or as required by local commercial laws. You can request us to delete your contact data at any time by email.
  4. Your Rights (EU Visitors)
    If you are located in the European Economic Area, you have the right to:
    Request a copy of all personal data we hold about you
    Correct inaccurate information
    Request deletion of your personal data
    Withdraw consent for data processing
    Lodge a complaint with local data protection authority
  5. Data Security
    We adopt industry-standard technical measures to protect website data and prevent unauthorized access, leakage or tampering. However, no internet transmission method is 100% secure.
  6. Third-party Websites
    Our site may contain links to third-party platforms (WhatsApp, Facebook, Instagram). We are not responsible for the privacy rules of those external websites. Please read their privacy policies separately.
  7. Contact Us for Privacy Questions
    If you have any questions about this Privacy Policy, please contact us:
    Email: formfeast@outlook.com
    WhatsApp: +86 18025737108
    Company: Chaozhou Chao’an Longhu Haohan Ceramic Factory
    Address: Longhu Town, Chao’an District, Chaozhou City, Guangdong Province, China